Frequently Asked Questions

Delivery is free on every order, worldwide.

We dispatch orders within 1–3 business days. Delivery then takes 5–10 business days, depending on your destination. See our shipping policy for details.

As soon as your order ships, we email you a tracking link. You can also follow your parcel on our order tracking page.

We ship worldwide. If your country is not available at checkout, please contact us.

Depending on your country, customs may charge import duties or taxes on delivery. These are set by your local authorities and are not included in our prices unless shown at checkout.

You can return items within 30 days of delivery. Items must be unworn, unwashed and have their original tags attached. Read the full returns & refunds policy.

Email us with your order number and the items you want to return, or use our withdrawal form. We reply with the return address and instructions.

Return shipping is paid by the customer. If your item arrived damaged, faulty or not as ordered, we cover the return cost.

We refund to your original payment method within 14 days of receiving your return. Your bank may need a few extra days to show the amount.

We do not offer direct exchanges. Return the item for a refund and place a new order for the size or colour you want.

Visa, Mastercard, American Express, UnionPay, Apple Pay, Google Pay and Shop Pay. See our payment policy.

Yes. Checkout is processed by Shopify over an encrypted connection. We never see or store your full card details.

Use our size guide. If you are between sizes, ask us and we will help.

Always follow the care label inside the garment. Washing at low temperatures and drying flat keeps natural fibres in shape for longer.

Yes, as long as your order has not been dispatched. Contact us as soon as possible. See our cancellation policy.