Withdrawal Form
If you want to return your order, you can use this form. You do not have to use it: a simple email with your order number and the items you are returning is enough. You have 30 days from delivery to tell us; this is longer than the 14-day withdrawal period required by EU law. Read the full returns & refunds policy.
Copy the text below into an email to rjkholding@outlook.com, fill in your details, and send it. We reply with the return address and instructions.
Model withdrawal form
To: Fiorte, 2-16 Fa Yuen Street, 03 24/F, Mong Kok, Kowloon, Hong Kong — rjkholding@outlook.com
I hereby give notice that I withdraw from my contract of sale of the following goods:
Order number: ______________________
Item(s) and size(s): ______________________
Ordered on: ______________________
Received on: ______________________
Name of customer: ______________________
Address of customer: ______________________
Email address: ______________________
Signature of customer (only if this form is sent on paper): ______________________
Date: ______________________
What happens next
- We confirm receipt of your withdrawal by email and send you the return address.
- You send the items back within 14 days of your withdrawal notice. Return shipping is paid by you, unless the item is damaged, faulty or not what you ordered.
- We refund the price of the goods to your original payment method within 14 days of receiving the return.